Privacy policy
Top Tents, established at John Cockerillstraat 103 in Lommel, is responsible for the processing of personal data as described in this privacy statement.
The Data Protection Officer of Top Tents can be reached via info@toptents.be
Personal data we process
Top Tents processes your personal data because you use our services and/or because you have provided this data to us yourself. Below you will find an overview of the personal data we process:
- First and last name
- Address details
- Phone number
- Email address
- IP address
- Internet browser and device type
Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age, unless they have the consent of a parent or guardian. However, we cannot verify whether a visitor is older than 16. We therefore recommend that parents be involved in their children’s online activities to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us at info@toptents.be and we will delete this information.
The purpose and legal basis on which we process personal data
Top Tents processes your personal data for the following purposes: – Processing your payment – Sending our newsletter and/or promotional leaflet – Being able to call or email you if necessary to carry out our services – Informing you of changes to our services and products – Giving you the option to create an account – To deliver goods and services to you – Top Tents also processes personal data when we are legally obliged to do so, such as data we need for our tax returns. Automated decision-making Top Tents makes #responsibility decisions based on automated processing about matters that may have (significant) consequences for individuals. These are decisions made by computer programs or systems, without a human (such as an employee of Top Tents) being involved. Top Tents uses the following computer programs or systems: #use_explanation
How long we retain personal data
Top Tents does not retain your personal data for longer than strictly necessary to achieve the purposes for which your data is collected. We apply the following retention periods for the following (categories of) personal data: 7 years (Tax law) Sharing personal data with third parties Top Tents only discloses data to third parties when this is necessary for the execution of our agreement with you or to comply with a legal obligation.
Cookies, or similar technologies, that we use
Top Tents uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Top Tents uses cookies with a purely technical function. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website function properly and to optimise it. In addition, we place cookies that track your browsing behaviour so that we can offer customised content and advertisements. On your first visit to our website, we have already informed you about these cookies and asked for your consent to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. You can also delete all previously stored information via your browser settings. For more information, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/
Cookies are also placed on this website by third parties, such as advertisers and/or social media companies.
Viewing, modifying or deleting your data You have the right to view, correct or delete your personal data. You also have the right to withdraw any consent you have given for data processing, or to object to the processing of your personal data by Top Tents, and you have the right to data portability. This means you can submit a request to us to send the personal data we hold on you in a computer file to you or to another organisation specified by you. You can send a request for access, correction, deletion, or data transfer of your personal data, or a request to withdraw your consent or object to the processing of your personal data, to info@toptents.be. To ensure that the request for access has been made by you, we ask that you include a copy of your identity document with your request. In this copy, please black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, and within four weeks. Top Tents would also like to inform you that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we secure personal data
Top Tents takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you believe that your data is not properly secured or there are indications of misuse, please contact our customer service or reach us at info@toptents.be